The Frigate Conferences Limited, UK is committed to protecting and preserving the privacy of our audiences, conference information, members and visitors. This privacy statement explains what happens to any personal data that you provide to us, or that we collect from you.
Frigate Conferences Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Frigate Conferences’ Conferences may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes made by us. This policy is effective from 1st May 2019.
What we gather?
Frigate Conferences collects information when you register to attend a conference. In this case, we collect your name, job title, organization, address, telephone number and email address. The information is added to our secure database in order to process your booking.
You are submitting an abstract for an event run by Frigate Conferences Limited. In this case we collect your name, organization, telephone number and email address.
You are using a contact form, where we ask for your name, email and phone number and, of course, a message. This information is stored briefly while it is converted into an email message which is then sent.
Your register to receive updates, where we collect your name, job title, organization, address, telephone number and email address. The information is added to our secure database for informing you about future events.
You begin a booking but do not complete it; the site stores this information and we use it to follow up with you.
You visit the site and we use Google Analytics to track your path through the site. This information is aggregated and presented to us in a way that allows us to improve the site, but we cannot identify a user. You can prevent us from tracking you, see our How we use cookies page.
We require the information to understand your needs and deliver our service as a training and events provider and for the following reasons:
Record keeping
To provide you with special rates for our events. Payments for events are handled by PayPal, and we do not store any credit/debit card information. The PayPal forms are preloaded with the information we hold for you to prevent you having to enter it again. Frigate Conferences Limited, UK are not responsible for information stored on the PayPal servers.
Marketing: Frigate Conferences Limited, UK informs you by email regarding future events and news related to the conferences as per youinterest and your job role. You can always opt out from receiving these emails by clicking on relevant links or contacting us. Where you have consented, the information you have provided may be shared with third parties namely event partners, exhibitors, and sponsors for them to inform you about their products and services.
For users booking places at events, we need the following information to:
- allow us to process your booking and if requested raise an invoice
- notify you in the case of any changes
- provide you with a CPD (Continuing Professional Development) certificate.
Information Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information that we collect online.
Other websites links
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website.
Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling personal information
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting.
General Data Protection Regulation (GDPR)
The GDPR comes into force in May 2018 and requires that we provide you with the following information.
Legality
The GDPR requires us to state the lawful basis for the processing activity that we perform. Registering to attend Frigate Conferences, UK provides an implicit contract between the delegate and Frigate Conferences’ Conferences UK. The personal information is required to allow Frigate Conferences, UK to provide this service.
Access to information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please contact us.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Data controller& Processor
Frigate Conferences, UK is the data controller and the 'Processor' is responsible for processing personal data on behalf of a controller. For conferences, Frigate Conferences, UK is the Marketing Director and you can contact us through our website.
The Organizers will not be responsible for any stolen or missing items and belongings of Delegates, Speakers or Attendees; or due to any reason whatsoever.
If the standard time-frame as mentioned above has passed and you have still not received the refund,
Please contact your credit or debit card issuer or your bank for more information.
If you have any question about our Returns and Refunds Policy, please contact us;
By email: conference@frigateconferences.com or call us on +44 (0) XXX XXX, +44 (0) XXX XXXX
